Engagement support for housing and care organisations

Testimonials for Tentacles Consultancy

Read real feedback from some of the organisations I've had the pleasure of working with below.

Engagement support for social and supported housing services

What clients have said...

“I really love your approach / positive mindset towards customer feedback and complaints. It very much aligns with the approach we've been embedding for some time so the conversation with our whole organisation leaders group yesterday really helped to reinforce that positive approach”
“Tpas really enjoyed our Insights session with Tentacles Consultancy. It really helped us to bond together as a relatively new Board and understand each other’s strengths and preferences. Claire was engaging and energetic and was professional to deal with all the way through.”

Case Studies

“At Horton Housing we've been looking at how to revitalise our approach to involving the people who use our services in influencing the way we operate. Claire Blacka (Tentacles Consultancy) has been helping us come up with a strategy that's exciting, modern and appealing. Claire has been visiting our supported housing and community-based services over the last couple of months to meet people, affirm what's good and see how we can improve. Yesterday Claire delivered a brilliant session showcasing her findings and enthusing us to take the next steps. Definitely very exciting!”
“We recently engaged in an enlightening Insights Team Training and Development Day facilitated by Tentacles Consultancy Ltd. This experience provided invaluable insights into our team dynamics and work approaches. Delving into the intricacies of our colleagues' perspectives, we gained a deeper understanding of ourselves and each other, enhancing our collaborative effectiveness. The day equipped us with practical takeaways to integrate into our daily communication practices. Led by Claire, our Insights Trainer, whose extensive 25 years plus of leadership experience spans across the housing, health, and social care sectors, the session was both invigorating and informative. Claire's understanding of our business, coupled with her energetic and engaging delivery made the experience truly impactful and fun. We wholeheartedly recommend Tentacles Consultancy for any business team development or consultancy requirements.”
“Just wanted to say a massive thank you for [facilitating Game of Homes] yesterday. It was a really interactive and engaging session which practically helped to unpick a massive topic and make it more accessible.”
"Sometimes you forget to get off the hamster wheel and think about how you do things, why you do things, what your character traits are and how you can positively channel your attributes both individually and collaboratively. The Insights piece gave me the opportunity to do just that."

Feedback from tenants and service users...

“Claire is passionate about making a difference for all tenants. Claire’s way of working is forward-thinking and ensures that engagement is done professionally, fun, and engaging.”
Karen
Social housing tenant
“I’m not good at thinking of ideas, but things like this [Tentacles engagement activities] help. They make me feel good about myself”
John
Supported Housing Tenant

Contact me

There are lots of ways of getting in touch. Be warned, I can’t always get to the phone but if that’s your preference, leave me a message with your details and I’ll set up a phone appointment.